sglang/docs/troubleshooting.md

Troubleshooting

This page lists some common errors and tips for fixing them.

CUDA error: an illegal memory access was encountered

This error may be due to kernel errors or out-of-memory issues.

• If it is a kernel error, it is not easy to fix.
• If it is out-of-memory, sometimes it will report this error instead of "Out-of-memory." In this case, try setting a smaller value for --mem-fraction-static. The default value of --mem-fraction-static is around 0.8 - 0.9.

The server hangs

If the server hangs, try disabling some optimizations when launching the server.

• Add --disable-cuda-graph.
• Add --sampling-backend pytorch.