Response:
```json
{"tool_name": "submit_resolution", "arguments": {"resolution": "For the Okta SCIM provisioning setup issue preventing new employee Sarah Williams from logging into Salesforce, you need to ensure Okta SCIM provisioning is correctly set up and attribute mapping is done accurately. In Okta Admin, go to Applications and enable SCIM provisioning for the Salesforce app. Use the Okta SCIM connector with the following details: Base URL is `https://<your-app>/scim/v2/`, and the Auth Header should be configured with the correct Bearer token (this can be obtained and configured in the target Salesforce app). Attributes mapping in Okta needs to be configured with 'userName' mapped to the email attribute in Salesforce and 'givenName' and 'familyName' mapped to 'name.givenName' and 'name.familyName' respectively in Salesforce. No need to escalate, all details are from the Okta SCIM 2.0 Provisioning section from KB-00009. No additional steps are required based on the provided Okta issues, but ensure the Salesforce admin config settings match Okta for attribute mapping and base URL to prevent silent failures.", "cited_artifacts": ["KB-00009"], "confidence": 0.3, "escalate": false}}
```